PRIVACY POLICY

As a business, we use contact information provided by individuals to communicate with those interested in our offer.

Tonic Housing Association may receive your personal information in several ways, however, we never buy, sell or lease lists:

You submit your email address via our website to be kept up to date with our story

This information is only used to send you relevant Tonic news. When you receive an email from Tonic via one of our mailing lists you can unsubscribe at any time via a link at the bottom of each email. You may change your mind at any time by emailing us at info@tonichousing.org.uk. Your information will be kept secure at all times.

You write your contact info on a paper form in order to be kept up to date with our story

This information is only used to send you relevant Tonic news. When you receive an email from Tonic via one of our mailing lists you can unsubscribe via a link at the bottom of each email. You may change your mind at any time by writing to or emailing us at info@tonichousing.org.uk. Your information will be kept secure at all times. Once the data from a paper form is uploaded the form is scanned and then destroyed.

You contact us directly via the form on our Contact Us page

This information is only used to reply directly to your query and no contact information is added to any general mailing lists. If you select the option on the form to be kept up to date then we will add your email address to our mailing list.

You submit information to Register your Interest via the form on our website

This information is gathered for research and marketing purposes to allow us to better understand individuals who are interested in living in a development like the one proposed by Tonic. By completing this form you may have provided us with sensitive data and have consented to allowing us to retain the information you have provided. It will only be used internally and will be kept secure at all times. If you select the option on the form to be kept up to date then we will add your email address to our mailing list.

You submit information for a survey via an online portal or other channels

This information is gathered for research purposes. By completing a survey you have given us explicit consent to retain the data (possibly sensitive) you have provided and we assure you that it will only be used internally and will be kept secure at all times.

All information is gathered solely for the use of Tonic Housing Association and we will not lease, distribute or sell your personal information to third parties unless we are required by law to do so.

The above data may be processed by online service providers including MailChimp, SurveyMonkey and Google’s Workspace apps for our internal use but will not be visible to them (i.e. information is stored but not viewed).

Your rights

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee may be payable. If you would like a copy of the information held on you please write to Tonic Housing, Vintage House, 36-37 Albert Embankment, London, SE1 7TL or info@tonichousing.org.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you have a complaint regarding how your data has been processed we refer you to the Information Commissioner’s Officer.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Tonic Housing Association is a data controller registered with the Information Commissioner’s Office under number ZA765848.